Our company's Privacy Policy is in accordance with the Personal Data (Privacy) Ordinance Chapter 486 and the Electronic Recordkeeping System Chapter 625.

Our company, MEDEASY..hk Limited, values your privacy and is committed to protecting your personal information. This Privacy Policy aims to inform you of how we collect, use, process, and protect your personal data. 

Types of data collected: 

- Personal identity information, such as name, address, phone number, and email address.

- Transaction-related information, such as credit card numbers and payment records. 

- Browser and device-related information, such as IP address, browser type and version, operating system, and device type. 

- Usage-related information, such as how you use our products and services and interact with them. Methods of data collection: 

- Data voluntarily provided by you, such as when you register an account, use our services, or fill out surveys. 

- Data automatically collected, such as browser and device-related information collected through cookies or other technologies. 

Purposes of data usage: 

3.1 Verify identity: 

We need to collect personal information to verify the identity of customers or employees in order to provide appropriate services or benefits. 

3.2 Provide products or services: 

We need to collect personal information to provide products or services, such as order processing, product delivery, and technical support. 

3.3 Marketing and promotion: 

We need to collect personal information for marketing and promotional activities, such as sending emails, messages, and advertisements. 

3.4 Payment processing: 

We need to collect personal information for payment processing, such as credit card numbers, bank accounts, etc. 

3.5 Manage customer relationships: 

We need to collect personal information to manage customer relationships, such as contacting customers, answering questions, resolving issues, etc. 

3.6 Perform contracts: 

We need to collect personal information to perform contracts, such as employment contracts, service contracts, etc.

3.7 Compliance with laws and regulations: The company needs to collect personal data to comply with legal requirements, such as tax reporting and safety inspections. 

3.8 Product or service improvement: 

The company needs to collect personal data to improve products or services, such as collecting customer feedback and analyzing market trends. 

Data sharing:

We will not sell, rent, or trade your personal data to third parties. However, we may share your data with third parties in the following circumstances: 

- We have your explicit consent. 

- We need to collaborate with third parties to provide products and services, such as payment processors or medical records with healthcare professionals. 

- We need to comply with legal requirements or respond to legal proceedings. 

Data protection: 

Our company will take the following measures to protect your personal data: 1. Encryption technology: 

Our company has used encryption technology to encrypt sensitive data to prevent unauthorized access. Encryption technology includes encrypting data transmission and encrypting data stored on servers. 

  1. Access control: 

Our company has implemented access control to limit access to sensitive data to specific personnel. 

  1. Training and Education: Our company has provided training and education to employees to understand how to protect personal privacy data. We offer training on network security and information security to enhance employees' awareness of handling privacy data securely. 
  1. Security Updates and Vulnerability Patches: Our company has established regular software and system updates to ensure timely patching of known vulnerabilities. Additionally, we conduct regular security checks and tests to ensure the security of our systems.

Cookie Policy:

We use cookies and other technologies to collect browser and device-related information to improve the functionality of our products and services.